IND : iNDEMAND NETWORKS

• MLB EXTRA INNINGS questions
• General questions
• Blackout questions
• Schedule e-mail questions
• How to order questions
• Troubleshooting questions

MLB EXTRA INNINGS questions

Q: WHAT IS MLB EXTRA INNINGS?
A: MLB EXTRA INNINGS brings you up to 80 out-of-market regular season Major League Baseball games a week. Even if you live in one city and your team is in another, MLB EXTRA INNINGS let's you see the match-ups you want to watch. The games included on MLB EXTRA INNINGS are in addition to those available on FOX, ESPN, ESPN2, TBS and your local in-market networks (such as a regional sports network and/or over-the-air network).

Q: HOW MANY GAMES CAN I EXPECT TO SEE ON MLB EXTRA INNINGS?
A: Subscribers will see up to 80 out-of-market games each week throughout the regular season.

Q: WHAT CHANNELS IS MLB EXTRA INNINGS ON?
A: Channels vary by cable system. Please check your programming guide.

Q: ARE MLB PLAYOFF GAMES INCLUDED IN MLB EXTRA INNINGS?
A: No. They are available on national networks.

Q: IF I ONLY WANT TO WATCH MY HOME TEAM, SHOULD I PURCHASE MLB EXTRA INNINGS?
A: No, MLB EXTRA INNINGS is designed for the MLB fan who wants to see MLB games other than those involving their home team. Those home team games are generally available on your Regional Sports Network or over-the-air affiliate station.

Q: ARE HIGH DEFINITION GAMES INCLUDED IN THE PACKAGE?
A: Yes, up to 10 games a week in high definition are included in the package at no additional cost. HD games are available in select areas, please check with your local provider for details.

General

Q: DO I HAVE TO HAVE DIGITAL CABLE TO ACCESS THIS PACKAGE?
A: Yes, MLB EXTRA INNINGS is only available to subscribers with digital cable.

Q: WHEN DOES THE MLB REGULAR SEASON BEGIN AND END?
A: The 2009 season begins on April 5th and ends October 4th.

Q: WHAT IS THE PRICE OF THE MLB EXTRA INNINGS PACKAGE? (Suggested retail price)
A: MLB Extra Innings is available for just $199. Call 888-SPORTS-iN to order.

Q: WHAT NATIONAL NETWORKS CARRY MLB GAMES?
A: FOX, ESPN, ESPN2, TBS.

Blackout

Q: WHAT ARE BLACKOUTS?
A: Blackouts are regional television restrictions distributed in order to protect the local television rights' holder broadcasting the game. Blackout restrictions are based on the home team's television territory as defined by Major League Baseball.

Q: WHAT ARE THE NATIONAL BROADCAST RIGHTS/RESTRICTIONS?
A: During specific days/times, certain national broadcasters have exclusive television rights for distributing MLB games. No games are available on MLB EXTRA INNINGS during the following exclusive national broadcast windows:

ESPN Sunday Nights
ESPN has an exclusive national broadcast window for all MLB games on Sunday nights. No telecast can be made available for out-of-market distribution during this time. Any games that start after 5:00pm ET on these nights will not be part of MLB EXTRA INNINGS. The only games available during this time will be on ESPN or ESPN2 and your home team’s Regional Sports Network (RSN) or team affiliated Over-The-Air (OTA) station. Please see local listings for games available during these times.

FOX Network Saturdays
The FOX Television Network has an exclusive national broadcast window for all MLB games on certain Saturdays up until 7:00pm ET. No telecast can be made available for out-of-market distribution during this time and will not be part of MLB EXTRA INNINGS. The only games available during this time will be on FOX. Please see local listings for games available during these times. Any games available for the package that start after 7:00pm ET on Saturdays will be part of MLB EXTRA INNINGS.

Q: WHAT ARE THE LOCAL BROADCAST RIGHTS/RESTRICTIONS?
A: If you live in a zip code area that falls within an MLB team's home television territory, that team's games will be blacked-out from MLB EXTRA INNINGS. These games will generally be available on that team's RSN or team affiliated OTA station. Blackouts protect the local rightsholders who arrange separate distribution agreements for their exclusive territories.

Q HOW ARE HOME MARKETS DETERMINED?
A: Counties/Zip Codes.

Schedule

Q: HOW CAN I GET AN MLB EXTRA INNINGS SCHEDULE?
A: Click here for the schedule.

How To Order

Q: DO I HAVE TO ORDER THE FREE PREVIEW?
A: No. Just tune to the MLB EXTRA INNINGS channels and enjoy the games!

Q: HOW DO I ORDER THE MLB EXTRA INNINGS PACKAGE ON SPORTS iN DEMAND?
A: Ordering methods vary from one cable system to another. Call 888-SPORTS-iN or your local cable company for more information about ordering.

Q: DO I NEED ANY SPECIAL EQUIPMENT TO VIEW MLB EXTRA INNINGS ON SPORTS iN DEMAND? DO I NEED A CABLE BOX, FOR EXAMPLE?
A: In order to be able to order this package, you need a digital set-top box. This enables your cable company to authorize your household to receive the programming like other scrambled programming such as HBO or Showtime.

Troubleshooting Questions:

Q: I ORDERED THE MLB EXTRA INNINGS PACKAGE AND IT’S NOT SHOWING UP ON MY TELEVISION.
A: Call your local cable company to have the problem corrected.