Account Analyst
Position: Account Analyst
Reports To: Manager
OVERALL RESPONSIBILITY:
The Account Analyst’s role is to assist the Manager in developing and implementing procedures that will efficiently collect revenue and reporting information from our affiliate cable systems. Verbal and written communication will be utilized to collect and reconcile past due/unreported PPV event and movie products. Accurate and complete report preparation is critical in the collection effort, keeping executive management updated and dispersing data to other departments as needed.
GENERAL RESPONSIBILITIES:
• Isolate delinquent accounts and price out all outstanding products (i.e. Events/Movies/VOD).
• Work with manager to spearhead the collection effort by following suggested recommendations.
• Create and analyze buy-rate performance reports for high profile products from top content providers.
• Run MSO wide collection reports on a weekly basis, filtering out problematic accounts as de-authorization candidates.
• Work with audit and royalty departments on long term unreported low profile products for possible write-off.
• Identify all retro-launches for current and new systems to billing department for immediate billing.
• Create and analyze product balance receivables for payment reconciliation.
• Help modify and update the MSO Payment Summary report by projecting an estimate on outstanding products.
• Work with affiliates to convert their billing procedure to electronic payment format.
• Close out past due key item events using other cash in the database by applying the network average buy-rate.
• Assist manager by supporting Cash Associates on application procedures and problems to help quickly and accurately apply deposited cash to provider content.
• Format billing files sent by affiliate to our database Electronic Payment File (EPF).
• Work with manager on all assigned accounts to identify cable systems’ carriage discrepancies.
• Report all carriage and launch issues to customer care center and following up in timely manner to make sure changes are implemented.
• Work with affiliate relations department to confirm all requested carriage changes fall within company guidelines.
• Identify all MSO/system roll-ups, groupings, splits, etc. to customer care center and proper affiliate relation representative.
• Work on all assigned and deadline driven projects assigned by manager.
REQUIREMENTS:
• Bachelor’s Degree (Finance or Accounting preferred)
• Preferred 1-2 years of experience using collection strategies and tools.
• Familiarity with the cable industry a plus.
SKILLS REQUIRED:
• Strong Excel skills. Good knowledge of Word
• Excellent written and verbal communication skills.
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